Terms & Conditions

Terms and Conditions

By accessing, using or registering for an account on Richy Fish Casino (hereinafter referred to as "the Platform"), you agree to be bound by these Terms & Conditions (T&C). These T&Cs outline the rules governing your use of the Platform.

Acceptance of the Terms

1. By clicking "Agree" and/or creating a user account, you signify that you have read, understood and accepted these T&C.
2. You agree to comply with all applicable laws and regulations regarding online gaming in the jurisdictions where you are accessing the Platform.

Eligibility Requirements

1. The Platform is intended for users aged 18 or above.
2. To use the services provided by Richy Fish Casino, you must provide accurate information about yourself as required during the registration process (including your name, address and date of birth) and you confirm that all such details are true.

Geographic Restrictions

1. The Platform is intended for users accessing it from countries where online gaming is permitted.
2. Certain jurisdictions may prohibit or restrict access to certain features on the Platform. You agree not to attempt to circumvent any applicable restrictions or prohibitions on your use of the Platform.
3. Richy Fish Casino reserves the right to change which countries are restricted at any time, and will endeavour to inform users in advance.

Account Registration Rules

1. When registering for an account with us, you must provide accurate information about yourself as required during the registration process (including your name, address, date of birth and other relevant details).
2. You agree not to create multiple accounts on the Platform.
3. Richy Fish Casino reserves the right to require proof of identity or age before activating any new account.

One-Account-Per-User Policy

1. You are only entitled to one user account per person.
2. Attempting to register for, or use, more than one account at a time is in breach of these T&C and may result in the suspension or termination of your accounts.
3. We reserve the right to monitor activity across all accounts associated with a particular individual.

Identity Verification and KYC

1. As part of our Know Your Customer (KYC) procedures, we may require you to verify your identity by providing documentation such as passport, driving licence, utility bills etc.
2. We will use this information for the purpose of complying with applicable anti-money laundering regulations and preventing fraud on the Platform.

Account Accuracy Obligations

1. You agree that all information provided in relation to registering an account is accurate at the time you submit it.
2. If any such information changes, please inform us immediately via our support channels.

Account Security Responsibilities

1. We recommend that you use strong passwords and a secure internet connection when accessing your accounts on the Platform.
2. You agree not to disclose or share access details (including usernames and passwords) with anyone else.
3. If you believe there has been unauthorised access to, or use of, your account please contact our support team immediately.

Login Credentials and Password Protection

1. Your username is for identification purposes only and does not grant any rights or ownership over the Platform or its features.
2. You agree that Richy Fish Casino may require you to reset your password from time to time in order to maintain security.

Restricted Behaviour and Prohibited Activities

1. We prohibit any form of cheating, hacking, tampering or other interference with gameplay on the Platform (including but not limited to software developed for this purpose).
2. You agree that attempting to manipulate games or betting outcomes is a serious breach of these T&C.
3. Any activity which we determine at our sole discretion constitutes unsportsmanlike behaviour may be investigated and where necessary result in disciplinary action, suspension, termination or prosecution.

Bonus and Promotion Rules

1. Certain promotions on the Platform are only available to new players and/or existing customers who meet specific criteria as set out by Richy Fish Casino from time to time.
2. We reserve the right to withdraw or modify any promotion at our discretion without prior notice.
3. You agree that where you deposit your own money into a bonus balance, all winnings generated from such funds are subject to wagering requirements which may vary between different types of games and promotions.

Wagering and Gameplay Conditions

1. Not all bets placed on the Platform will be successful – we can only guarantee randomness with regard to odds (with our software providers), not winners.
2. You agree that losses in online gaming are part of the normal risks associated with such activity.
3. In the event of a dispute, the decision of Richy Fish Casino is final.

Bonus Abuse Prevention

1. We have mechanisms in place to detect and prevent bonus abuse – you should be aware that attempting to manipulate gameplay to achieve free spins or other promotional rewards is against these T&C.
2. If we determine at our sole discretion that a user has breached this condition, we reserve the right to cancel all bonuses awarded.

Deposits and Withdrawals

1. The Platform offers multiple methods for you to make deposits into your account (including credit/debit cards, e-wallet services etc.) – please note that some methods may not be available in certain jurisdictions.
2. Richy Fish Casino reserves the right to change which payment processors are used at any time.

Verification before Withdrawals

1. In order to facilitate prompt withdrawals of funds from your account you must complete a valid address verification (AVS).
2. If we determine at our sole discretion that there has been insufficient activity on an account to allow withdrawal, the Platform reserves the right to request additional information or documents.

Processing and Review Procedures

1. All payments will be processed in accordance with applicable laws regarding online gaming.
2. In exceptional cases where Richy Fish Casino suspects any form of abuse or breach of these T&C we may withhold payment until such time as it has completed an investigation which could involve notifying law enforcement agencies.

Responsible Gaming Expectations

1. We encourage you to maintain control over your own spending and to never exceed limits beyond what you can afford.
2. The Platform is designed for recreational users only – if you believe you have a problem with gaming please use responsible gambling tools or seek help from an organisation specialising in the subject.

Self-Exclusion and Account Restrictions

1. We offer self-exclusion mechanisms (e.g., temporary/multi-month/yearly closure) which will prevent access to your account(s).
2. You may also request that we restrict betting limits, delay bonus awards or impose a cooling off period between bets – these features are available within the user dashboard and/or via our support channels.

Game Fairness and RNG Systems

1. We operate using Random Number Generators (RNGs) to ensure games on the Platform are as random and unbiased as possible.
2. The software providers have their own systems in place for auditing, testing, monitoring etc., to guarantee fairness which we require you to comply with.

Technical Interruptions or Voided Gameplay

1. Technical issues may occur from time to time – if this occurs your bets will be either cancelled (void) and/or a bonus given, at our sole discretion.
2. In certain extreme circumstances the entire Platform might need to shut down temporarily in order for maintenance to take place.

Suspension or Closure of Accounts

1. If we have reason to believe that you are using your account(s) fraudulently then Richy Fish Casino reserves the right to suspend all accounts associated with a particular user and/or individual without prior notice.
2. We also reserve the right to close any account for reasons including, but not limited to: extended inactivity, insufficient information, breach of these T&C.

Intellectual Property and Platform Ownership

1. All rights (including copyright) in relation to content and software used on this website are owned by Richy Fish Casino or its licensors.
2. These T&C do not confer any interest or rights over the intellectual property associated with the site upon users – you agree that any use of such materials will be for personal entertainment only.

Limitation of Liability

1. The Platform shall have no liability to customers in respect of claims made against them under these Terms and Conditions.
2. We cannot guarantee the accuracy or completeness of the information on our website, nor is it responsible if you encounter errors due to external factors such as poor internet connectivity etc.

Modification of terms

Richy Fish Casino reserves the right at any time and without prior notice (except where reasonably practicable) to change these T&C by publishing new Terms & Conditions or updating existing ones which will become effective immediately upon publication.